Abstract
You run your own data center or serve as a data center service provider for your clients or you manage distributed systems?
Super Vision offers a comprehensive management of your data center. Starting from Asset and Life Cycle Management you can control the status of your services or units via montoring and the integrated Ticketsystem.
Automated workflows helps to act proactively on basis of collected information.
Our integrated document and the data management system supports you with all the information you need to operate fast and successful.
Link to Supervision's website
Supervision is a very powerful software with a tremendous number of function. For our customers and interested persons we are offering a special website which gives an complete overview:
Link:
http:/supervision.uixc.com
Philosophy
"Simple is Beautiful"
only simple is beautiful or only simply beautiful.
Supervision provides the features that you need, nothing more and nothing less. The layout and the programs are simple and efficient to operate.
Desktop functionality on the web browser as well.
Supervision shows the familar advantages of a desktop and combines it with platform-independency of the browser.
"Keep it simple".
Key Features
- Client based architecture an User Management with authorization classes
- "Welcome Screen", Graphical visualisation of current status data, drill-down functionality and alert system (visual and acoustic alarm)
- Integrated Contract Management with Asset Management, SLA and invoice data
- Monitoring of units and service level agreements. SLA reporting, analysis of key performance indicators
- Reliable trend detection via anyalysis of compressed performance and statistical data
- Integrated Ticket System for internal employees and customers, ticket delegation and notifications
- Clear structured data management for documents (advanced encoded)
- Contracts (contacts, SLA, service etc.)
- Units (warranty certificate, contract of sale etc.)
- Tickets (screenshots, detailed error description)
- Indexing of documents
- Integrated Search on master and dynamic data, documentation and internet
- Integrated Workflow
Alerts and notification on expiring contracts
- Generating of Ticket on critical monitoring data
- Integration of modern communications
(email, telephone, Skype, SMS)
Roadmap
Within Software Maintenance we have intended to roll out at least following improvements:
- One Major Release per year
- One Minor Release per year
- and Hot Fixes as required
Schedule
2012 / 3rd Quarter - Minor Release 1.2- GUI Enhancements
+ Improvement of information availability
Examples:
Cross Browser compatibility and definition browser releases
History of tickets per unit (available in Ticket- and Unitmanagement)
Restrure company settings
- Personalized Homescreen
+ Introduction of function selections (Widgets)
+ User-based function selection
- Integration of SLA escalation on units
+ User or usergroup mapping
+ Alert chains
+ Alert monitoring
- Hardware defintion for telephone alarms
+ Installation of telephone alarms in demostration system
+ Alternate selection of call or SMS
2012 / 4th Quarter - Minor Release 1.3- GUI Enhancements
Cross Browser compatibility and definition browser releases
- Personalized Taskbar
+ Referencing function selection (Widgets)
+ Expanding of the standard Taskbar (Standard selection: Company, Discover etc.)
- Introduction Journaling
+ History called programs by user (configurable)
+ History of databank access and results
- Discover (Filemanager)
+ Internal Search
2012 / 4th Quarter- Supervision Website "supervision.uixc.com"
+ Presentation of Supervision (a special customers login includes software upgrade function)
2013 / 1st Quarter - Minor Release 1.4- Integration Active Directory
+ Authentication
+ Processing groups
+ Processing user
+ Transfer data to Supervision
- Integration LDAP
+ see funktionality "Integration Active Directory"
2013 / 3rd Quarter - Minor Release 1.5- Automated software inventory scanner
+ OCS Inventory
2013 / 4th Quartal - Major Release 2.0- New frontend "Graphical Monitoring"
- New frontend "SLA Reporting"
- New frontend "Configuration Monitoring Units"
Training/ Workshops
You are interested to implement Supervision in your environment or to get a quick and comprehensive overview? You want to become familiar with the functionalities of Supervision?
In our workshops we supply a fully configured and read to run Supervision system which can be seamlessly integrated within any existing IT environment. Within two days we help you to configure the software according to your specific needs.
Based on the results of this workshop we will make the initial installation. This knowledge enables us also to provide you with advice running your day-to-day business.
Distribution
BluVisio GmbH
Bahnhofstraße 76
D-63801 Kleinostheim
Tel: +49 6027 4629971
Fax: +49 3212 1419641
email: info@bluvisio.de
Contact: Sebastian Wukits
natural computing GmbH
Brackeler Hellweg 83a
44309 Dortmund
Tel: +49 231 61048-50
Fax: +49 231 61048-40
eMail: info@natural-computing.de
Contact: Karsten Schulz
Marketing
PosterHandoutsWallpaper
Costs
Software
Unlimited Company License12.000 Euro
Software Maintenance per year2.000 Euro
Hardware
Standard Appliance
(recommended up to 500 units)5.000 Euro
Enterprise Appliance
(recommended from 100 units)8.500 Euro
Workshop: Proof of Concept
Testintegration in your environment
(Hardware will be provided)3.000 Euro
Service
Implementation and Support
(per diem incl. travel costs and expenses)1.000 Euro
Support
Introduction
We offer you respectively your company comprehensive support introducing Supervision. As part of a workshop we will give advice how to make the best possible use of the new opportunities.
Operating
During implemenation and post-installation experienced Supervision-specialists will assist you and offering support for your day-to-day business as well.
Problems
If you should encounter difficulties and/or malfunctioning you can trust that our team will serve Hot Fixes.
